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Privacy Policy

BSNL e-Procurement Solution, herein after referred to as "BSNL e-Proc", the owner of the solution including but not limited to www.bsnleprocurement.com which are owned and managed by BSNL e-Proc, has created this privacy statement in order to demonstrate our deep commitment to the privacy of our sites, visitors and customers.

As a company, we strictly abide to all rules / regulation and we continually review our policy and procedures to ensure the safety and protection of our user's information. We request all the users of our product to go through this policy to understand how their personal and business information will be treated as they make full use of our services to their benefit. Our policies and procedures regarding the collection, use and disclosure of Personally Identifiable Information as given herein after.

The visitors are requested to note that this policy is applicable only for e-procurement solution operated by BSNL e-Proc only and any link which is provided to re-direct the visitor to any other application outside the course of BSNL e-Proc but which could prove beneficial to the visitor, but the information for which BSNL e-Proc is not accountable.

This privacy policy applies to all the publicly accessible pages as specified hereinabove. Responsibility for the privacy policies or practices of third party sites, linked to BSNL e-Proc's domain is beyond its control and we do not guarantee of any damage whatsoever for that.

This Policy is part of our Terms of Service and applies to the Personally Identifiable Information that is collected in connection with the download, installation and use of the above mentioned services. By using the solution, you signify your assent to this Privacy Policy and consent to the processing of Your Personally Identifiable Information as described herein. If You do not agree with this Policy, or with our Terms of Service, do not download, install and / or use the Solution.

In accordance with the Guidelines, the above mentioned service collects and uses the following information provided herein below

System information.

Personal and organizational information.

Any other information including Tenders and Auctions information.

System Information

For each page you access on above mentioned domain, information as specified hereunder shall be recorded: Internet Protocol (IP) address, MAC address, Browser version, Operating System version, Date and time, Top-level domain name (for example .com, .in, .co.in, etc.), Pages accessed and documents downloaded, website access history, e-Token details and geo-location

The information collected during each visit is combined to produce reports in order to identify patterns of usage of our website which is very instrumental to us in terms of understanding the requirements of the visitors in general and thus improving the quality of our Solution by being more user-friendly and also enhancing the services offered on it.

Personal and Company Information

"Personally Identifiable Information" means any information that either on its own or when combined with certain other information can identify an individual and for the purpose of this Privacy Policy including but not limited to your mobile phone number, email id, gender, date of birth, address and any other contact numbers etc.

When you become a registered user of above mentioned domain service provided by BSNL e-Proc, you are asked to provide your basic company and personal information. This information is used to identify those who have registered on our domains.

Any Other Information including Tender and Auction Information

We use publicly available information for Tender and Auction.

We will not share user's personal information with any third party as our privacy practices in accordance with Indian Laws. However, In the future as a part of a specific promotion or feature you may specifically choose to opt-in/opt-out for any specific product and or service which may allow your personal information to be used for such purposes.

We may share non-Personally-Identifiable Information (such as anonymous user usage data, referring / exit pages and URLs, platform types, asset views, number of clicks, etc.) with third-parties to better understand usage patterns for certain content, services, advertisements, promotions, and/or functionality related to our Solution.

We may disclose the Personally Identifiable Information and available user Contents as required pursuant to applicable laws, a directive or order of a government entity or statutory authority or any judicial or regulatory authority or to law enforcement agencies in any official investigation including but not limited to cyber incidents, prosecution and punishment of offences. You agree that BSNL e-Proc has the right to monitor the Solution electronically from time to time and to disclose information as may be necessary to satisfy any law, regulation or other governmental request, to operate the Solution properly for justified purposes that are relevant for the features and functionalities of the Solution and related services opted by You, or to protect itself or its subscribers. We may transfer Your Personally Identifiable Information or other information collected, stored, processed by BSNL e-Proc to any other entity or organization located in India or outside India only in case it is necessary for providing services to You in connection with Solution. Except with Your consent including under this Agreement for specified purposes, We will not disclose any Personally Identifiable Information to any third party. We will cooperate with the appropriate law enforcement authorities in investigating claims of illegal activity.

In the interest of protecting Your privacy and for security measures, BSNL e-Proc ensures to take reasonable steps to identify and authorize You before registering Your mobile phone number or e-mail and granting You use of the BSNL e-Proc's Solution. Upon use of BSNL e-Proc various Solution or related services, you authorize us to contact you regarding any promotions/notifications pertaining to our Company's Solutions, notwithstanding that your number may be registered in the respective Do not Call Registry in your jurisdiction.

Cookies

Our Solution use a cookie to maintain contact through a session. The cookie allows us to recognize you as an individual for navigating in website from one page to other. The cookie will expire when the browser session is closed or the computer is shut down. No attempt will be made to identify anonymous users or their browsing activities unless legally compelled to do so, such as in the event of an investigation.

Log Files

We use system information to analyse trends, administer the site, track site use, and gather broad demographic information for aggregate use. No Personally identifiable information is linked with this.

Changes to this Privacy Policy

Any changes in the Privacy Policy by BSNL e-Proc shall be posted to reflect changes in our policy so that the users are always aware of what information we collect, use, and under what circumstances, if any, we may disclose it. Users should periodically review this page for the latest information on our privacy practices. Once posted, those changes are effective immediately. Continued access or use of the Solution constitutes Your acceptance of the changes and the amended Policy.

Third Party Application Stores

You agree to comply with all third party privacy policies, if any, applicable to the use of the Solution or related services. BSNL e-Proc shall not be responsible for Your use of any third party product and or service including the terms and conditions of such third party product and or service and or violation and infringement of any third party rights, policies, terms and conditions in connection with access, download or installation of the Solution.

Contact BSNL e-Proc

If You have any questions or concerns about this Privacy Policy or its implementation, You may contact us on the following e-mail ID: support[at]bsnleprocurment.com

We will strive to address Your feedback and concerns in a timely and effective manner.